FAQ

Frequently Asked Questions

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Is this safe and how do I know you've claimed all deductions?

This is 100% safe as each and every tax return is handled by a registered tax practitioner with years of experience in this field. Once we have gathered all documents from the different parties and made our calculations of money owed to/by SARS we will send you an email summarizing the situation. If anything is unclear or you are unhappy that we missed something you simply reply on our email and we will phone you.We will not submit you tax return until you are 100% satisfied.


What is the turnaround time?

Once we have received your IRP5 and all relevant other information we need 7 working days before your return will be submitted to SARS. If we experience difficulty getting hold of your documentation from 3rd parties (which shouldn't be the case) we will contact you in good time to discuss the situation.

 

What happens afterwards?

Once we have submitted your tax return SARS will issue an assessment, usually a maximum of 34 working days but can also be a lot quicker. Once this assessment has been received we will check it and if unhappy will lodge a complaint with SARS on your behalf. Once satisfied, your assessment will be uploaded under your username.

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